At Blackout Curtain, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our products and services.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Personal Information: Name, phone number, email address, and location
- Order Information: Curtain selections, measurements, customization preferences, and billing details
- Communication Data: Information shared via contact forms, calls, WhatsApp, or emails
- Website Usage Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools)
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing inquiries, quotations, and orders
- Scheduling delivery and installation services
- Providing customer support and after-sales service
- Improving website performance and user experience
- Sending promotional offers or updates (only with your consent)
3. Sharing of Information
We do not sell, rent, or trade your personal data. Limited information may be shared with:
- Installation and delivery teams to complete your order
- Secure payment processors to handle transactions
- Trusted service providers for website hosting, analytics, or marketing (under confidentiality agreements)
4. Payment Security
All payments are processed through secure and encrypted third-party payment gateways. Blackout Curtain does not store your credit or debit card details. We ensure all transactions meet standard security requirements.
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to understand visitor behavior and improve functionality. Cookies help enhance your browsing experience. You may disable cookies at any time through your browser settings.
6. Data Retention
We retain personal data only for as long as necessary to fulfill service requirements, legal obligations, or business purposes.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at info@blackoutcurtain.ae.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
📧 info@blackoutcurtain.ae
📞 +971506379229
📍 4th St – Al Quoz 1 Dubai
🌐 www.blackoutcurtain.ae